Towel City Oeko Approved Luxury Guest Towel

We deliver to all UK addresses, except for Northern Ireland. Our delivery charge is per order (not per item).

Delivery is 1-3 working days for plain garment orders and 7-10 working days for all embroidered orders. (Next day delivery is not available).

Customised, embroidered orders are charged at £12.95. If, however due to weight, size of carton or delivery address the cost of carriage is more than this you will be contacted and informed of any additional carriage charges prior to your order being completed.

Zone 1.

In the event of our carriers being unable to deliver, a calling card will be left. Failure to respond to this calling card in a timely manner, may result in an extra carriage charge being applied.
All delivery charges are inclusive of VAT @ 20% where applicable.

We want you to be entirely satisfied with every purchase made from JKL Clothing as we aim to offer you excellent quality, value and service at all times.

An invoice will be sent to you via email. This is your proof of payment and also your guarantee.

If you wish to return an item(s) please return the item(s) within 14 days of receipt. Any items not returned within this timescale may be refused or subject to a re-stocking fee of 20% to cover any associated costs.

Returned items must be accompanied by a copy of your paid invoice or JKL reference number and in the original packaging, stating the reason for return. Items returned in an unacceptable state may not receive a full refund.

We do not offer exchanges; please re-order your new items directly online at www.jklclothing.co.uk.

Customers should arrange their own return courier. After we have established that the item is unused and undamaged, you will be refunded the entire sales price excluding original cost of delivery within seven days.

If you are in any doubt, please email sales@jklclothing.co.uk for more information.